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Overthinking Conflict

Nov 2, 2017

What make apology sincere and impactful... 

Aziz Ansari

Terry O'Rielly - When Brands Apologize

The Age of Persuasion

Phyllis Pollack - On Apology

Dr. Hariette Lerner

Guy Winch - 5 Ingredients of an Effective Apology

The Three Apologies analyzed

Donald Trump

Harvey Weinstein

Chris Hemsworth