Mar 15, 2018
This week we are joined by Dr. Mike Talbot to explore Assertiveness and its role in process management. This is part 5 in our series designed to reinvigorate our core conflict resolution skills.
Marshall Rosenberg - Non-violent Communication
4 step assertion sequence
1. When you do...
2. I feel or think...
3. I would like...
4. So that we can...
Our challenge for you is to actively focus on Assertiveness this week. Let us know how you are doing on facebook and twitter. Chat with us @overconflict
Find Dr. Mike Talbot online at @ukmediation